Privacy policy.
Effective Date: January 1st, 2025
Last Updated: April 16th, 2025
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.novel-bio.com (the “Website”).
1. Information We Collect
We may collect and process the following types of personal data:
A. Personal Information You Provide
We collect personal data that you voluntarily submit when:
Filling out a contact form
Subscribing to our newsletter
Requesting a quote or consultation
Communicating with us via email or phone
The personal data may include: Name, Email address, Phone number, Company name (if applicable), and any additional information you provide
B. Automatically Collected Data
When you visit our Website, we may collect:
IP Address
Device and Browser Information (type, version, OS)
Usage Data (pages visited, time on site, referring URL, clicks)
Cookies and Tracking Data
This data helps improve our Website functionality and user experience.
2. How We Use Your Information
We use personal data for a variety of business and commercial purposes, including to conduct our business, and for purposes that may be disclosed to you at the time you provide your personal information. We know transparency is important so below is more information of how we may use your personal data:
Providing Services – Responding to inquiries, processing requests
Analytics & Marketing – Improving our Website and advertising
Security & Fraud Prevention – Protecting our Website from malicious activity
Legal – Meeting legal obligations and regulatory requirements, defend against legal claims, and enforcing our policies and agreements
Professional Services – obtain advice or assistance from professional advisors, including lawyers, accountants, IT or public relations/marketing advisors
Other – For other reasons as permitted by law
3. Sharing and Disclosure of Information
In addition to the specific situations discussed elsewhere in this Privacy Policy we may disclose any of the personal data we collect to the third parties described below, in the following situations:
Service Providers – Trusted third-party vendors (e.g., web hosting, analytics, marketing platforms)
Professional Services – Professional service providers, such as auditors or lawyers
Legal Authorities – If required by law, court order, or government request
Business Transfers – If we are involved in a merger, acquisition, or asset sale
Other Disclosures as Permitted by Law – We may share your personal data with other third parties as permitted by law
4. Data Security and Retention
We implement industry-standard security measures to protect your data. However, no system is 100% secure.
Data Retention – We keep personal data only as long as necessary for business and legal reasons.
Breach Notification – If unauthorized access occurs, affected users will be notified.
5. Updates to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page. We will notify users via email or Website notification if changes are significant.
6. Contact Us
For any questions about this Privacy Policy or to exercise your rights, contact us:
Novel Biotechnology USA, Inc.
+1 360 226-0120